Shipping policy
Last Updated: June 2026
Thank you for shopping with ZMY SOLUTIONS LLC. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or holidays.
- During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- International Orders: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available). Please allow up to 48 hours for tracking details to update.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes once an order has been processed or shipped.
Lost, Stolen, or Delayed Packages
ZMY SOLUTIONS LLC is not responsible for packages lost, stolen, or delayed by shipping carriers. If you experience an issue with your delivery, please contact the shipping carrier directly. We will do our best to assist where possible.
International Shipping
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item(s). We will review your request and work toward a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
ZMY SOLUTIONS LLC
📧 Email: kownaink87@gmail.com
We appreciate your business and thank you for shopping with us.